The purpose of this assessment is to provide the owner a professional opinion of the general condition of his property by measuring a lot of parameter
An hotel operational analysis is similar to a quality audit, but instead of measuring customer experience, a hotel operations analysis identifies problems on the back end of the hotel
We will deal with the employees directly we will identify whether the employees are well for and whether they are supporting the mission of the hotel
We will review the excellence of the operation and where is room to grow (the pros and cons); we will get down to the root causes and the plan to rectify all the deviations
Our consultant will develop and submit a report detailing the findings, than we will held a meeting with the client in order to explain and review the findings and recommendations and agree on the next steps as appropriate and requested from the client